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1) Payment Policy

We request payment in advance on a monthly basis. No refunds are given for days when the student is not in attendance.

In exceptional circumstances an agreement may be reached to pay in arrears; however, you will still be committing to pay for the full amount.

Late Payment: Should fees not be settled within two weeks of the starting date, the student will be asked to cease to attend.

Private lessons: A 48hr cancellation notice in writing via email to Airbound must be given for private classes. Otherwise, fees will remain payable. Should you give 48hrs notice, Airbound will reschedule the private lesson.

Workshops: Places are only secured once full payment has been made. No refunds apply to all workshops unless it’s canceled by Airbound due to a fault on the company’s behalf.

Cancellation of Classes: If classes are canceled due to the fault of the company the time will be made up, or fees will be deducted from the following month’s fees. This will be done at the discretion of Airbound. We will not be financially liable for classes or dates canceled due to events beyond our reasonable control. We retain the right to change the advertised program of classes in the event of illness or other circumstances beyond our control such as bad weather.

Airbound reserves the right to change fees without prior notice. However, we will endeavor to inform parents, students and carers of any changes as soon as possible.

2) Cancellation of Monthly Notice Policy

Notice of four weeks must be given in writing if a student wishes to cease attending lessons. Fees will still be due even if the student is unable to attend class until the completion of the notice period. Fees will not be refunded if a student decides to leave during the course. Should a student leave for medical purposes (a Doctor’s letter will be required in these circumstances) membership may be paused.

3) Attendance Policy

It is a fundamental necessity for the teacher/choreographer to have the time to work with the students. The member or their parents are asked to contact us when their student is absent, 24 hours to the class. In case, the intimation is given within 24hrs; it will be counted as missed session.

Choreography for Performances: When working towards group choreography for competitions or performances, should attendance drop bellow 80% we reserve the right to alter students’ positions and if deemed necessary, he/she will be removed from a section or the whole piece.

4) Lateness Policy

Students are expected to arrive on time. Dance is a physical activity that requires the body to be warmed up in order to execute movement safely. Late students miss the proper warm-up and therefore may sustain an injury. Students who arrive more than 10 minutes late may be asked to observe the class for reasons of health and safety.

5) Dress Code & Lost Property Policy

Students must present themselves in a tidy manner at all times.

Lessons: Correct attires must always be worn. Students that are not dressed appropriately will not be allowed to take a class. If you have any questions regarding the dress code for a particular lesson, please ask the teacher or email [email protected]

Workshops: Students must wear appropriate clothing for the type of activity they will engage with during the workshop. Should the workshop practitioner deem the attire unsafe, we reserve the right to prevent the student from taking part in the activity. This is done as a matter of health and safety.

Airbound do not accept responsibility for items lost or stolen, although anything we do find will be placed in lost property.

6) Behavior Policy

During sessions, students are expected to behave in a polite manner. They are expected to listen and we discourage unnecessary talking. If a student is causing disruption to others’ learning they may be asked to leave the lesson.

Any unacceptable behavior from students and/or parents/carers will not be tolerated. Unacceptable behavior by pupils may result in exclusion from current and/or further activities. Parents or family members may be banned from premises, events and/or performances.

7) Anti-Bullying Policy

Airbound recognize that every student has the right to enjoy a life free from bullying; therefore we will always take seriously all allegations of bullying and are committed to deal with it effectively when it does happen. We will always endeavor to work with students and parents to prevent it from happening.

8) Health and Safety

Airbound take seriously their responsibility to ensure the health and safety of all participants, teachers, and volunteers; and takes appropriate measures to make sure the environment is safe for all.

The company will undertake regular risk assessments regarding premises hired and any concerns will be raised with the providers.

Dance is as an active engagement as any sport, and whilst every effort is made to avoid them, injuries can happen. The school accepts no responsibility for injuries sustained via any means other than a teacher’s negligence.

Our full Health and Safety procedures can be found here.

9) Appropriate Physical Contact Policy

Teaching dance is a physical activity and appropriate physical contact between students and teachers in class in essential to training. Airbound recognize that such physical contact is a potentially complex area, and the company also fully recognizes it’s responsibilities for safeguarding students and teachers and for protecting their welfare.

The following principles and procedures are in place to fulfill the company’s obligations:

  1. Contact by the teacher is made with a particular awareness of the needs of each individual to assist the dancer in correcting placement.
  2. All teachers will treat any physical contact with due sensitivity and care, and with due regard for the wishes of the student.
  3. Contact will not involve force or the use of any instrument.
  4. Teachers will be mindful of location and avoid situations where they are isolated from the student; a one to one class should be held in studios and dance areas with windows or with the parent/carer present.
  5. Students and parents are encouraged to discuss any worries with any member of staff or an independent listener.
  6. Both students and teachers should feel free to report any concerns to the designated safeguarding lead, Ria Bajaj.

10) Media Use Rights Permission

We ask parents/guardians to grant permission for Airbound to take photographs and videos of the students. No personal information is ever used or linked to the photographs.

We ask for full rights to use the images resulting from the photography/video filming, and any reproductions or adaptations of the images for fundraising, publicity or other purposes to help achieve the group’s aims. This might include (but is not limited to), the right to use them in their printed and online publicity, social media, press releases and funding applications.

11) Safeguarding

Our prime responsibility is the welfare and well being of all students in our care. As such we believe that we have a duty to the students, parents/main carers and staff to act quickly and responsibly in any instance that may come to our attention.

You can find our full Student Protection Policy Statement here. It sets out the procedures that will be taken if we have reason to believe a student in our care is subject to emotional, physical or sexual abuse or neglect.

Airbound will not disclose your contact information to third parties except where the law allows or requires, or where you have given permission to do so.  We may from time to time contact you individually about other carefully selected Airbound services which we think may be of interest to you.

Airbound reserves the right to change these terms and conditions at any time for the benefit of the business, staff or participants.